Bob Ryals
Health Insurance Agent


Holly Conley
Health Insurance Agent

 
Chris Whimire
Health Insurance Agent

So you need Individual Health Insurance Coverage.Where do you start? What do you ask?
Which plan is best? What do you need to know before you sign up?

Ask the Experts
Definition of Expert: [n., v. ek-spurt; adj. ek-spurt, ik-spurt]
–noun
1. a person who has special skill or knowledge in some particular field; specialist; authority
–adjective 3. possessing special skill or knowledge; trained by practice; skillful or skilled (often fol. by in or at)
–verb (used with object) 5. to act as an expert for.

With over 15 years experience as top producing Georgia Individual Health Insurance Agents Bob, Holly and Chris take the time to
answer the most common and important questions that should be asked when looking at all of the individual health insurance options available.

Q: When looking for health insurance, where should I begin? What is important to know?
A:
There are several factors to decide on when selecting the best coverage for your needs. What is your budgeted amount? Do you need maternity (pregnancy) coverage? What deductible is best for you and your family? Does anyone have pre-existing conditions or does anyone take expensive medications?

Q: Do I have to pay the deductible before I can see a doctor?
A:
If you enroll in an individual health insurance policy that has a copay option for office visits, you should only have to pay the copay when seeing a physician for visits for medical problems. Depending on the policy, you may still have to pay for office visits for pre-existing conditions. Charges for procedures that are performed that are considered "in-office surgeries" (ex. mole removals) will not be covered under the copay and will apply to the deductible, if not already met. Also, read your benefits for "Preventive Care" (well visits and physicals). You may or may not have to meet the deductible before those benefits are paid out and there may also be a limit on the amount covered. Several companies are now requiring a waiting period before they will cover preventive care.

Q: If I go into the hospital and have to pay the deductible, do I have to pay anything else?
A:
It depends on your policy. If the benefits for the insurance policy that you are looking at tell you that the coinsurance amount is 100%, then deductibles and copays are all that you will pay. But unfortunately, most individual health insurance policies have coinsurance amounts of 80% or less. In this case, the most important part to look at in order to decide on the policy is the "maximum out of pocket" or "coinsurance maximum". For example, if you have an insurance policy with $2500 deductible that covers at 70% after the deductible, and the maximum out of pocket is $2000 plus the deductible, then you would be out of pocket $4500 (excluding copays, which are accrued and do not apply to deductibles or maximums). The same is true for a $2500 deductible plan that covers at 80% after the deductible and the maximum out of pocket is $2000 plus the deductible.

Q: What is a "Pre-existing Condition" and will it be covered?
A:
A pre-existing condition is defined as any condition or symptom (either diagnosed or not) that exists or begins before insurance coverage goes into effect that a prudent person would have sought medical attention for. Fox example, if you have a knot the size of a golf ball on your face, whether or not you have seen a doctor, it will be considered pre-existing because a prudent person would have gone to a doctor. This is an exaggerated example, but it helps you to understand. Individual Insurance functions similar to an Auto insurance policy - you can't get the auto policy to cover the accident that you've already had, you have to have the coverage in place before the accident.

Depending on the condition and medications, the individual health insurance underwriter will give one or more of the following answers: 1.) Accept you for coverage and cover the condition and medications,: 2.) Accept you for coverage and charge an additional premium for the added risk: 3.) Accept you for coverage but not cover the pre-existing condition or medication or; 4.) Decline you for coverage. Be sure to ask your agent what the best policy is for your needs.

Q: What if I just don't disclose my pre-existing condition on the application?
A:
Not disclosing a known pre-existing condition on an application will cause the insurance company to retro-actively cancel you and your family members coverage. They will refund your premium paid, but they will also request (and recieve) payment back from every provider that they paid a claim to. Additionally, the insurance company can prosecute you for Insurance Fraud, which doesn't look good on anyone's resume...

Q: Does it cost more to use an individual health insurance agent instead of enrolling directly through the health insurance company?
A:
No, using an agent should never cost you any additional money. Likewise, all insurance agents should be giving you the same rate quotes if they have the same information. Some reasons for getting different rates for the same plan would be if an agent is familiar with the underwriting guidelines and knows to add additional premium amount to the quote they give due to existing health risks. Their quote may be higher than the agent who doesn't ask any questions and just wants to quote you the lowest rate. Eventually, you will end up with the same rate no matter who you use, because when the application is turned in, the underwriter at the insurance company will make the decision based only on their underwriting guidelines. But, it helps to tell the agent everything so that you have less chance or a big, bad surprise after you submit your application. Sometimes the agent has no way of knowing how an underwriter will interpret the application that you submit and you're still surprised.

Q. What are the advantages of using an experience individual health insurance agent?
A:
Since most individual health insurance agents sell individual plans from several different insurance companies, they should have access to pricing, benefits, and know the underwriting guidelines for the different companies. Likewise, an experienced agent will know which companies have easier underwritng for specific conditions and which companies are the most stable with their rate increases (yes, all companies raise individual health policy rates every year, but not every company raises rates at the same level). Also, in the event of problems with billing, claims payment errors or questions, a reputable and experienced agent should be able to help you. However, not all agents help with questions after the policy is issued, so be sure to ask. To clarify, Insurance Now is happy to help with all of those issues - remember, we strive to help you in the same manner that we would help our own family members.

Still have questions? Click here to send an email to our agents, or call us at 770-396-9517.

Insurance Now
9 Dunwoody Pk., Suite 136
Atlanta, GA 30338

Call Holly, Bob or Chris at
(770) 396-9517

Outside of the Atlanta area,
call toll-free:
1-877-711-8376.
Email: holly@insurance-now.com

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